Affinda, an AI transformation partner to enterprises globally, today announced its new agentic AI document processing platform, which allows organizations to automate any document workflow, fast, achieving more than 99% accuracy in extracting, structuring and transforming data from all types of documents. With this platform, Affinda is empowering organizations to solve problems that were previously out of reach.
Adopting AI for enterprise document processing has traditionally involved high costs and long delays with a focus on repetitive formats, such as invoices and accounts payable. Until now, enterprises have had to compromise as no single solution addressed set-up ease, accuracy and document agnosticism in one end-to-end solution.
Affinda has taken a major step forward in intelligent document processing, making its product smarter and easier to adopt than other approaches. As the first IDP platform to apply agentic AI – with persistent model memory (RAG) – it ticks three key boxes: fast configuration, superior accuracy and the flexibility to extract data from any document in any format.
Anthony England, Head of Growth, Affinda, said: “Until now, enterprises that wanted to automate their document-heavy processes were forced to compromise on accuracy, time to value or flexibility. Now they can get all three. Affinda’s platform can accurately extract any information from any document, in any format, fast. It’s world class, and our customers are blown away by how quickly they can get set up and how powerful the platform is.
“Using the Affinda platform, organizations can now build and customize document processing models themselves in just a few clicks, paying only for what they use. By removing the need for extensive DIY and in-house R&D, we’re taking the guesswork out of automating document workflows, and we’re giving time back to organizations to focus on core projects and innovation.”
Affinda’s platform is available through custom solution design or self-serve and APIs. It supports 56 languages and integrates seamlessly with 400+ enterprise systems, allowing organizations across any industry, use case and geography to augment, rather than replace, their existing systems.
With its new platform, Affinda has solved one of the toughest challenges in document processing: teaching machines to read documents like humans. Unlike older, machine learning approaches, which require lengthy training periods and ongoing maintenance, Affinda's platform learns instantly from every document and every instruction. Furthermore, unlike LLMs alone, which rely on static prompts and hit performance ceilings, Affinda has wrapped an end-to-end platform around LLMs, including RAG model memory, agentic workflows, proprietary reading order algorithms, OCR and more. Affinda’s model memory approach enables Affinda’s platform to deliver outstanding accuracy in document processing and allows customers to completely customize the solution to their use case.
Onboarding that once took months can now be completed in minutes, allowing organizations to see value from day one. Pricing is transparent and, customers only pay for what they use, meaning they can start small while experimenting, then scale in line with business needs. Furthermore, Affinda’s free trial grants access to all features, so users can build working models before spending a cent.
Andrew Bird, Head of AI, Affinda, said: “At Affinda, we empower organizations to combine the best of artificial and human intelligence. Built with an agentic AI approach, our new document processing platform sets a new benchmark – pairing large language models with retrieval-augmented generation – a method that boosts accuracy by adding the right context. The result is straight-through processing at scale, giving businesses powerful gains in productivity and efficiency.”
Insurance provider StateCover Mutual uses Affinda's powerful AI technology to organise their yearly 300,000+ case management documents. Nick Tran, Business Analyst at StateCover Mutual, said: “Affinda’s AI platform has allowed us to process over 300,000 documents annually across 80 different document types with superior accuracy and efficiency. This transformation means our people can spend less time on administration and more time supporting our members.”
Global freight management and logistics business Northline uses Affinda's AI platform to address significant challenges in processing high volumes of logistics documents. Jorg Both, Head of Business Systems at Northline, said: “We are now processing over 120,000 Proof-of-Delivery, Pallet and Manual Charge documents annually with an efficiency and accuracy that simply wasn’t possible before. Automating validation and document handling across all 13 depots has reduced manual effort, errors and delays – ultimately allowing us to deliver better service to our customers.
“Affinda’s AI document processing platform has streamlined workflows across all 13 depots. Achieving 82% straight-through processing from the start has given us a strong platform to extend automation into invoices and dangerous good notifications linked to Connotes. We've seen significant productivity gains that support our revenue by freeing up our teams to work on higher value work. It's been a pleasure working with the Affinda team and not only have we been impressed by Affinda's platform, the fast ROI and efficiency gains we've experienced, the customer support has been excellent.”
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