Intelligent Document Processing for Claims

Automate claims handling workflows

Stop wasting time on manual processing

Manual handling slows down claims decisions and increases operating costs. We help you automate claims document processing so your team spends less time keying data and more time assessing coverage, liability and outcomes.

Accelerate claims approval timelines

Delays often happen when claim documents need to be reviewed, checked and re-entered into a claims system. We enable faster straight-through processing by extracting key fields and applying validation rules, so low-risk claims move through faster, and complex claims reach the right handler sooner.

Improve accuracy, eliminate errors

Manual data entry and document interpretation lead to errors, missed details and inconsistent outcomes. Our AI platform delivers high-accuracy extraction that adapts continuously to every document and human interaction.

Scale claims volume without stretching teams

As claim volumes rise, manual workflows become a bottleneck. We help claims teams process more claim documents without additional headcount, improving throughput during peaks, catastrophes and seasonal surges.

Stay compliant and secure

Claims teams need traceability across every decision. We maintain a clear record of every document processed, where every extracted field came from and every rule that’s applied, supporting compliance, dispute resolution and audit readiness.

How to automate claims handling in practice

Example of automated data extraction from a document in Affinda

Create models in seconds

Upload a claims document and the Affinda Platform will predict the fields you need – like claimant details, policy number, incident date, totals and line items – so you can automate claims document processing in just a few clicks.

Example of how to configure data transformations in the Affinda Platform

Validate and transform data

The platform checks extracted claims data against your business rules and transforms it into a format your claims management system expects. That way, it’s ready for workflows like coverage checks, reserving, routing and settlement.

Apply your business logic

Use natural language to write validation rules that match your claims workflows, for example: flag missing fields; check policy numbers match correct formats; validate that document dates are within ranges; check financial consistency, such as line items summing correctly to totals.

Pathway 1: Use our AI Integrations Agent

Create integrations fast, even if you’re not a developer. Choose from 2800+ business systems and describe how you want your claims document processing integration to work, using natural language. Our AI Integrations Agent will generate the code to make it happen.

Pathway 2: Write your own code

Easily connect Affinda Platform to your claims stack using our client libraries and APIs. Automatically generate type-safe Pydantic models or TypeScript interfaces tailored to your claims documents, so extracted fields map cleanly into your workflows.

No need to talk to sales. Get started now

With a free trial, discover how easy it is to extract any information from any document, fast.

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No sales calls, no credit cards and no hidden features. Get all the power in your hands from day one.

Upload documents

Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.

See the magic

Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.

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Let AI agents process your claims documents

Example of business logic verifying accuracy of extraction in the Affinda Platform

Example of billing credits in the platform

Platform preview of instant AI learning from examples

Examples of seamless integrations supported in Affinda with no-code or API set up

Preview of flexible configuration of document fields on a payslip

List of security layers continuously monitored by Affinda

Accurately extract data from claims documents

Extract information from any claim document – claim assessment reports, invoices, medical reports, quotes and supporting evidence. Our AI handles unstructured text, complex tables and multiple languages, so you can reduce manual review and make faster claims decisions.

See ROI in weeks, not months

Get value quickly with low-effort onboarding, consumption-based pricing and AI agents that learn from just a handful of example claim documents. Most teams see measurable impact in weeks.

Self-learning AI with Model Memory

Unlike traditional document automation, our AI improves with every interaction. That means more accurate extraction, fewer exceptions and smarter handling, even as your claim documents and requirements evolve.

Easy integration, zero disruption

We plug into your existing claims tech stack – no rip-and-replace, no heavy change management. Integrate with code or without, and send structured claim data wherever it needs to go.

Configure, customize and maintain control

Build your own claims document automation solution using our platform, or work with us to accelerate rollout. With APIs, sample code, documentation and flexible configuration, you can move fast without losing oversight.

Discover Affinda Platform

Enterprise-grade security

Claims documents include highly sensitive information, and we treat data security as non-negotiable. We’re ISO 27001:2022 certified and SOC 2 and GDPR compliant, helping you meet enterprise security and compliance requirements globally.