Streamlined Email Classification & Routing With AI OCR Technology

Automate email classification and routing workflows end to end

Stop wasting time on manual processing

Manual processing is slow, costly and prone to errors. Affinda automates document workflows from end to end, cutting manual efforts and empowering your team to process emails faster.

Accelerate document approval timelines

Slow document processing delays approvals and frustrates customers. Slash approval times by delivering straight-through processing with Affinda’s machine validation features, including data mapping, validation rules and text transformations.

Improve accuracy, eliminate errors

Manual data entry leads to costly mistakes. Affinda's AI agents learn instantly from every interaction, delivering over 99% accuracy, reducing costly errors and boosting confidence in your email classification and routing decisions.

Scale business without stretching teams

Growing loan volumes strain manual processes. Affinda helps businesses scale operations, processing more documents without additional headcount or stress on your team.

Built for compliance and data security

Affinda ensures complete traceability of every document processed, giving you the transparency and control needed for confident compliance audits.

Extract any information from any document, fast

Example of automated data extraction from a document in Affinda

Create models in seconds

Upload a document and Affinda will predict the information you want to extract, letting you automate document processing in just a few clicks.

Example of how to configure data transformations in the Affinda Platform

Cleanse and transform data

Affinda automatically transforms data into a format your business system recognizes, ensuring extracted information is ready for downstream processing. Have a bespoke need? Use natural language to describe how you want the data to appear.

Apply business logic

Use natural language to write validation rules and apply your business logic to the data. This ensures the output meets your organization’s requirements and enables seamless straight-through processing.

Pathway 1: Use our AI integrations agent

Create integrations with ease, even if you’re not a developer. Choose from 400+ business systems and describe how you want your document processing integration to work, using natural language. Affinda’s AI Integrations Agent will generate the code to make it happen.

Pathway 2: Write your own code

Easily connect Affinda with your systems using our client libraries. Automatically generate type-safe Pydantic models or TypeScript interfaces tailored to your document conversion needs.

What email classification and routing teams use AI document automation for

Instant inbox triage

Categorize emails by intent, topic and urgency.

Attachment handling

Process invoices, forms and contracts from attachments.

Ticket creation

Auto-generate support or service tickets from emails.

Department routing

Send messages to the correct internal team.

Priority detection

Flag urgent messages for faster handling.

Compliance filtering

Identify sensitive content that requires review.

No need to talk to sales. Get started now

With a free trial, discover how easy it is to extract any information from any document, fast.

Sign up for free

No sales calls, no credit cards and no hidden features. Get all the power in your hands from day one.

Upload documents

Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.

See the magic

Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.

Try for free

Talk to us

Let AI agents process your emails

Example of business logic verifying accuracy of extraction in the Affinda Platform

Example of billing credits in the platform

Platform preview of instant AI learning from examples

Examples of seamless integrations supported in Affinda with no-code or API set up

Preview of flexible configuration of document fields on a payslip

List of security layers continuously monitored by Affinda

Automate email classification and routing with 99%+ accuracy

Extract information from any email classification and routing document, in any format with 99%+ accuracy. Unstructured data? Complex tables? Multiple languages? Affinda can handle it. Reduce errors and costly rework with reliable AI document automation.

See ROI in weeks, not months

Fast, low-cost onboarding, consumption-based pricing and AI agents that learn from just a handful of example documents. See ROI in a matter of weeks.

AI that instantly learns and adapts

Affinda is the only AI document processing platform for email classification and routing that instantly learns from every interaction and applies that knowledge to make human-like decisions.

Easy integration, zero disruption

Affinda plugs directly into your existing tech stack. No ripping out systems, no change-management headaches. Integrate it easily – with code or without.

Configure, customize and maintain control

Use Affinda to build your own intelligent document processing solution for email classification and routing or do it with our support. Our APIs, sample code, documentation and platform give you the tools to get started and the freedom to move fast.

Enterprise-grade security

Your documents are your business. We get that. Which is why data privacy and security are mission-critical for us. Affinda is ISO 27001:2022 certified and SOC 2 and GDPR compliant, ensuring we deliver enterprise-grade security and compliance for our customers globally.