Combine the best of artificial and human intelligence
accuracy in data and information extraction
years of IP combined with the latest AI innovations
documents processed
languages supported, empowering customers globally

Upload a claims document and the Affinda Platform will predict the fields you need – like claimant details, policy number, incident date, totals and line items – so you can automate claims document processing in just a few clicks.

The platform checks extracted claims data against your business rules and transforms it into a format your claims management system expects. That way, it’s ready for workflows like coverage checks, reserving, routing and settlement.

Use natural language to write validation rules that match your claims workflows, for example: flag missing fields; check policy numbers match correct formats; validate that document dates are within ranges; check financial consistency, such as line items summing correctly to totals.
Create integrations fast, even if you’re not a developer. Choose from 2800+ business systems and describe how you want your claims document processing integration to work, using natural language. Our AI Integrations Agent will generate the code to make it happen.
Easily connect Affinda Platform to your claims stack using our client libraries and APIs. Automatically generate type-safe Pydantic models or TypeScript interfaces tailored to your claims documents, so extracted fields map cleanly into your workflows.
Categorize emails by intent, topic and urgency.
Process invoices, forms and contracts from attachments.
Auto-generate support or service tickets from emails.
Send messages to the correct internal team.
Flag urgent messages for faster handling.
Identify sensitive content that requires review.
With a free trial, discover how easy it is to extract any information from any document, fast.

Affinda has removed the laborious workload from our accounts staff, who now focus on quality assurance and management of any outliers.
- Nathaniel Barrs, CTO, PSC Insurance
reduction in manual work
more invoices processed with no added staff
Enhanced auditability and tracking of invoice approvals

Customer satisfaction is always our top priority, and Affinda has helped us achieve that by eliminating phone calls, manual handling, and delays.
- Jorg Both, Head of Business Systems, Northline
proof of delivery documents processed annually
of documents straight-through processed in the first weeks
Automatic validation of documents against ERP system

Affinda's ongoing improvements in its AI models demonstrate its innovative approach in Document AI.
– Michael Zhao, AI Product Manager, SEEK

Affinda’s support and expertise were invaluable… The experience working with Affinda was excellent.
- Nick Tran, Business Analyst, StateCover Mutual
documents processed annually
different document types
Enhanced auditability and tracking of invoice approvals

The results have spoken for themselves. I recommend Affinda to anyone looking to enhance their product or business with AI capability.
- Steve O’Keeffe, CTO, Felix
reduction in manual data input
reduction in compliance data errors
compliance documents processed annually
accuracy in data and information extraction
years of IP combined with the latest AI innovations
documents processed
languages supported, empowering customers globally
Implementing artificial intelligence (AI) optical character recognition (OCR) technology can greatly assist businesses with email classification and routing. It can be an essential part of an intelligent system that processes and manages large volumes of emails effectively. In a typical organization, customer service agents or administrators can be overwhelmed by the number of emails received daily, leading to overlooked or delayed responses.
However, with the implementation of AI OCR, it can automatically classify emails based on their content into categories such as invoices, complaints, queries, feedback and more. It facilitates routing these emails to the relevant departments or individuals for quicker responses. The benefits of using such an AI system include improved efficiency, better time management, minimized human error, improved customer service and data accuracy.
A large e-commerce company may receive thousands of emails daily from customers worldwide. These include inquiries about products, delivery complaints, refund requests and feedback. Affinda's document AI platform could automatically analyze the content of each email. It might then categorize the emails and reroute them to the appropriate departments – product inquiries to the sales team, delivery complaints to the logistics team and refund requests to the finance department. That way, every email is addressed promptly and accurately, leading to improved customer satisfaction and business efficiency. This advanced technology, by ensuring high-speed and high-accuracy data extraction and routing, can transform email classification and routing procedures across a range of businesses.