AI document automation solutions for customer onboarding and know your customer (KYC).

Streamline your customer onboarding and know your customer (KYC) by introducing AI to automate repetitive tasks.




monthly users


documents processed

10+ years

of document IP

Affinda is trusted by some of the world's leading organisations

See our customer onboarding and know your customer (KYC) AI parser in action.

Our easy-to-use interface is designed for everyone, with no training required for use.

Want to try the free tool?

Open this web page on a desktop device to upload your documents and see how it works for yourself.

How does our Document AI Platform help optimise customer onboarding and KYC workflows?

Artificial Intelligence (AI) Optical Character Recognition (OCR) plays a transformational role in customer onboarding and Know-Your-Customer (KYC) processes. The technology aids in the automation of data extraction from critical identity documents such as passports, ID cards, or utility bills, streamlining the customer onboarding process. There are several benefits to using an AI-powered OCR data extractor for these processes. First, AI OCR technology reduces manual data entry, significantly saving time and reducing the potential for errors. Second, it helps to provide a better customer experience because it speeds up the onboarding process. Third, it streamlines operations by integrating with existing processes, making it easy to use and adopt.

For example, a bank might use an AI OCR data extractor during the customer onboarding process. When a new customer opens an account, they usually need to provide several documents such as proof of ID, income and others. Traditionally, employees would manually input this data into the system, requiring significant time and potentially leading to errors. However, by using Affinda’s AI-powered OCR data extractor, the bank could automatically collect and analyse this information in minutes. The AI OCR system would scan the documents, extract the relevant information, and populate the necessary fields in the bank’s database, thereby reducing manual efforts, increasing efficiency, and minimising error.

Automatically process your customer onboarding and know your customer (KYC) documents in four simple steps.

Step 1

Upload your documents to Affinda directly to our app, or by integrating with email or document management platforms

Step 2

Our AI-powered OCR data extractor will automatically scan, extract, label and categorise the data on the documents in seconds.

Step 3

Export the data in a structured and usable format. Integrate our AI-powered OCR data extractor with any downstream system or platform to use your data where you need it most.

Step 4

Need an AI data parser customised to your specific business needs? Our expert team can build a model tailored to your business workflows that integrates seamlessly with existing processes.

“Affinda's ongoing improvements in its AI models demonstrate its innovative approach in Document AI.”

Michael Zhao

AI Product Manager | SEEK

How our AI data extractor can benefit your customer onboarding and know your customer (KYC) use case.

Simplify business workflows

De-clutter your business processes with a solution that seamlessly consolidates a diverse range of data, reducing complexity in business workflows and promoting effortless, streamlined operations.

Save time and money

Leave the repetitive, menial tasks to the AI, and do what you do best - talk to real people. Resume parser, job description parser, and candidate search and match can free up hours in your work week.

Reduce manual data entry

Our solution delivers speed and accuracy, handling data processes in seconds and freeing your team from tiresome data input. This not only saves time, allowing focus on vital tasks, but also significantly cuts business costs.

Enhance business productivity

Our solution streamlines data parsing, analysis and management, quickly transforming unstructured data into actionable insights. This boosts productivity and accelerates decision-making, driving business growth.

Innovative features that set us apart from the rest.

Superior accuracy

Over 20+ fields extracted

Supports multiple file formats: PDF, JPG, PNG

Highly flexible and customisable

Supports over 56 languages

Upload and extract in bulk

Self-learning models improve over time

Seamless upstream and downstream integration

customer onboarding and know your customer (KYC)

Case Studies

Learn how other businesses are using our parsing solutions.

Resume Parser & Resume Redactor: Supporting ATS providers to enhance accuracy, performance & combat bias in recruitment

Learn how Affinda supports ATS providers to combat bias in recruitment while enhancing accuracy and performance with our AI Resume Parser & Redactor.

Document AI Platform: Felix streamlines insurance document processing and reduces manual data input by 76%

How Felix streamlines insurance document processing and reduces manual data input by 76% with Affinda's Document AI Platform.

Need to automate your business workflows? Contact us.

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