Superior Customer Onboarding & Know-Your-Customer OCR Document Automation

Automate onboarding and KYC workflows end to end

Stop wasting time on manual processing

Manual processing is slow, costly and prone to errors. Affinda automates document workflows from end to end, cutting manual efforts and empowering your team to process documents faster.

Accelerate document approval timelines

Slow document processing delays approvals and frustrates customers. Slash approval times by delivering straight-through processing with Affinda’s machine validation features, including data mapping, validation rules and text transformations.

Improve accuracy, eliminate errors

Manual data entry leads to costly mistakes. Affinda's AI agents learn instantly from every interaction, delivering over 99% accuracy, reducing costly errors and boosting confidence in your onboarding decisions.

Scale business without stretching teams

Growing loan volumes strain manual processes. Affinda helps onboarding teams scale operations, processing more documents without additional headcount or stress on your team.

Built for compliance and data security

Affinda ensures complete traceability of every document processed, giving you the transparency and control needed for confident compliance audits.

Extract any information from any document, fast

Example of automated data extraction from a document in Affinda

Create models in seconds

Upload a claims document and the Affinda Platform will predict the fields you need – like claimant details, policy number, incident date, totals and line items – so you can automate claims document processing in just a few clicks.

Example of how to configure data transformations in the Affinda Platform

Validate and transform data

The platform checks extracted claims data against your business rules and transforms it into a format your claims management system expects. That way, it’s ready for workflows like coverage checks, reserving, routing and settlement.

Apply your business logic

Use natural language to write validation rules that match your claims workflows, for example: flag missing fields; check policy numbers match correct formats; validate that document dates are within ranges; check financial consistency, such as line items summing correctly to totals.

Pathway 1: Use our AI Integrations Agent

Create integrations fast, even if you’re not a developer. Choose from 2800+ business systems and describe how you want your claims document processing integration to work, using natural language. Our AI Integrations Agent will generate the code to make it happen.

Pathway 2: Write your own code

Easily connect Affinda Platform to your claims stack using our client libraries and APIs. Automatically generate type-safe Pydantic models or TypeScript interfaces tailored to your claims documents, so extracted fields map cleanly into your workflows.

What customer onboarding and KYC teams use AI document automation for

Identity verification

Process ID cards, passports and licenses with ease.

Proof-of-address

Check and compare utility bills and bank statements.

Form processing

Capture onboarding data from digital or scanned forms.

AML screening

Extract and feed data into sanctions and watchlist checks.

Risk scoring

Aggregate KYC data for customer risk profiles.

Ongoing monitoring

Flag updated documents for periodic KYC refresh.

No need to talk to sales. Get started now

With a free trial, discover how easy it is to extract any information from any document, fast.

Sign up for free

No sales calls, no credit cards and no hidden features. Get all the power in your hands from day one.

Upload documents

Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.

See the magic

Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.

Try for free

Talk to us

Let AI agents process your onboarding documents

Example of business logic verifying accuracy of extraction in the Affinda Platform

Example of billing credits in the platform

Platform preview of instant AI learning from examples

Examples of seamless integrations supported in Affinda with no-code or API set up

Preview of flexible configuration of document fields on a payslip

List of security layers continuously monitored by Affinda

Automate document processing for customer onboarding with 99%+ accuracy

Extract information from any customer onboarding document, in any format with 99%+ accuracy. Unstructured data? Complex tables? Multiple languages? Affinda can handle it. Reduce errors and costly rework with reliable AI document automation.

See ROI in weeks, not months

Fast, low-cost onboarding, consumption-based pricing and AI agents that learn from just a handful of example documents. See ROI in a matter of weeks.

AI that instantly learns and adapts

Affinda is the only AI document processing platform for customer onboarding and KYC that instantly learns from every interaction and applies that knowledge to make human-like decisions.

Easy integration, zero disruption

Affinda plugs directly into your existing tech stack. No ripping out systems, no change-management headaches. Integrate it easily – with code or without.

Configure, customize and maintain control

Use Affinda to build your own intelligent document processing solution for KYC or do it with our support. Our APIs, sample code, documentation and platform give you the tools to get started and the freedom to move fast.

Enterprise-grade security

Your documents are your business. We get that. Which is why data privacy and security are mission-critical for us. Affinda is ISO 27001:2022 certified and SOC 2 and GDPR compliant, ensuring we deliver enterprise-grade security and compliance for our customers globally.