AI document processing for government and public sector
Documents are the backbone of every organization. They drive processes, decisions and revenue. Our AI agents make sense of documents quickly, accurately and at scale, giving enterprises a decisive edge in transforming complex processes into efficient, reliable workflows.
How the government and public sector automates business processes with AI
Speed up form and application processing
Public sector teams process large volumes of forms – from grant applications to permits – often manually. Affinda extracts and validates data automatically, reducing turnaround times and administrative burden.
Improve data accuracy and compliance
Manual entry of sensitive information increases the risk of errors and compliance breaches. Affinda validates data at the point of capture and redacts sensitive fields, helping agencies meet privacy and audit requirements.
Do more with limited resources
Government teams are under pressure to serve more people with fewer resources. By automating document processing, Affinda reduces repetitive work, enabling teams to focus on service delivery instead of data entry.
Extract any information from any document, fast
Create models in seconds
Upload a claims document and the Affinda Platform will predict the fields you need – like claimant details, policy number, incident date, totals and line items – so you can automate claims document processing in just a few clicks.
Validate and transform data
The platform checks extracted claims data against your business rules and transforms it into a format your claims management system expects. That way, it’s ready for workflows like coverage checks, reserving, routing and settlement.
Apply your business logic
Use natural language to write validation rules that match your claims workflows, for example: flag missing fields; check policy numbers match correct formats; validate that document dates are within ranges; check financial consistency, such as line items summing correctly to totals.
Pathway 1: Use the Agent
Create integrations fast, even if you’re not a developer. Choose from 2800+ business systems and describe how you want your claims document processing workflow to connect, using natural language. The Agent will generate the code to make it happen.
Pathway 2: Write your own code
Easily connect Affinda Platform to your claims stack using our client libraries and APIs. Automatically generate type-safe Pydantic models or TypeScript interfaces tailored to your claims documents, so extracted fields map cleanly into your workflows.
No need to talk to sales. Get started now
With a free trial, discover how easy it is to extract any information from any document, fast.
Sign up for free
No sales calls, no credit cards and no hidden features. Get all the power in your hands from day one.
Upload documents
Drag and drop, email or upload via API. Affinda can handle any document, any file type and any layout with ease.
See the magic
Watch as the platform predicts the information you want to extract, letting you build models in minutes, not months.
Nathaniel Barrs, CTO, PSC Insurance
95%
reduction in manual work
10×
more invoices processed with no added staff
Enhanced auditability and tracking of invoice approvals
Jorg Both, Head of Business Systems, Northline
120,000
proof of delivery documents processed annually
82%
of documents straight-through processed in the first weeks
Automatic validation of documents against ERP system
Michael Zhao, AI Product Manager, SEEK
High accuracy parsing across multiple languages
Improved customer experience thanks to better structured data
Stronger compliance with international data security and software standards
Nick Tran, Business Analyst, StateCover Mutual
300,000
documents processed annually
80
different document types
60%
Enhanced auditability and tracking of invoice approvals
Steve O’Keeffe, CTO, Felix
76%
reduction in manual data input
30%
reduction in compliance data errors
85,000
compliance documents processed annually
Combine the best of artificial and human intelligence
1B+ documents processed
10+ years of IP combined with the latest AI innovations
800+ customers
95% reduction in manual processing achieved
Frequently asked questions
How does AI document processing help automate government workflows?
Artificial intelligence optical character recognition (AI OCR) data extractors offer many benefits to government organizations and departments by scanning physical documents such as passports, driver's licenses and tax forms, then extracting relevant details to make data processing in government considerably more efficient and accurate. OCR technology also helps improve the accuracy of data. Manual data entry processes can be prone to human errors due to negligence or fatigue. AI OCR eliminates these errors and ensures more accurate and reliable data. Efficient and accurate data processing from AI OCR streamlines operations, minimizes costs, enhances accuracy and improves overall operational efficiency.
What is an example of our AI agents automating business workflows in government?
A great example of how OCR technology can contribute to significant efficiency in government is in the immigration department, which handles vast amounts of paperwork every day. Immigration officers have to deal with various documents of different formats and languages and verifying and validating them is a time-consuming process. An AI OCR data extractor can rapidly scan and digitize these documents, automatically extracting the information needed to verify someone. This reduces the task from several minutes (or potentially hours) to only a few seconds, allowing immigration officers to process applicants much quicker, significantly decreasing waiting times.