AI document automation solutions for the business process outsourcing (BPO) industry.

Streamline business process outsourcing (BPO) document workflows and improve efficiency with AI documents parsing and processing solutions.




monthly users


documents processed

10+ years

of document IP

Affinda is trusted by some of the world's leading organisations

See our business process outsourcing (BPO) AI in action.

Our easy-to-use interface is designed for everyone to parse business process outsourcing (BPO) documents, with no training required for use.

Want to try the free tool?

Open this web page on a desktop device to upload your documents and see how it works for yourself.

How do our AI document processing solutions help automate document workflows in business process outsourcing (BPO)?

In the BPO industry, where data accuracy, processing speed and cost efficiency are key determinants of success, Artificial Intelligence (AI) Optical Character Recognition (OCR) data extractors have a significant role to play. AI OCR technology can scan and extract written or printed text from various document types into structured data within seconds, turning physical documents into easily manageable, searchable, and storable data. This technology can be beneficial for BPO service providers, especially those who manage large volumes of data for multiple clients in a wide array of industries. At the most fundamental level, an AI OCR data extractor streamlines data entry and processing.  

Conventionally, BPOs manually key in the data, which is labor-intensive, slow, and prone to entry errors. With Affinda's AI-powered OCR data extractor, BPOs can instantly extract data from multiple-sourced documents, bringing a notable increase in speed and accuracy. The reduced margin of error also ensures that clients receive high-quality, reliable data, enhancing their trust and satisfaction. A prime example can be a BPO handling accounting services for a client. They receive invoices, receipts, and financial statements, often in different formats and languages. Using AI OCR technology, these documents can be rapidly digitised and relevant data like totals, dates, invoice numbers etc., can be extracted, making the process much faster and more accurate.

Automatically process your business process outsourcing (BPO) documents in four simple steps.

Step 1

Upload your documents to Affinda directly to our app, or by integrating with email or document management platforms

Step 2

Our AI-powered OCR data extractor will automatically scan, extract, label and categorise the data on the documents in seconds.

Step 3

Parse the documents' data in a structured and usable format. Integrate our AI-powered OCR data extractor with any downstream system or platform to use your data where you need it most.

Step 4

Need an AI data extractor customised to your specific business needs? Our expert team can build a model tailored to your business workflows that integrates seamlessly with existing processes.

“Affinda's ongoing improvements in its AI models demonstrate its innovative approach in Document AI.”

Michael Zhao

AI Product Manager | SEEK

Innovative features that set us apart from the rest.

Superior accuracy

Over 50+ fields extracted

Supports multiple file formats: PDF, JPG, PNG

Highly flexible and customisable

Supports over 56 languages

Upload and extract in bulk

Self-learning models improve over time

Seamless upstream and downstream integration

business process outsourcing (BPO)

How our AI data extractor can benefit your business process outsourcing (BPO) business.

Simplify business workflows

De-clutter your business processes with a solution that seamlessly consolidates a diverse range of data, reducing complexity in business workflows and promoting effortless, streamlined operations.

Save time and money

Leave the repetitive, menial tasks to the AI, and do what you do best - talk to real people. Resume parser, job description parser, and candidate search and match can free up hours in your work week.

Reduce manual data entry

Our solution delivers speed and accuracy, handling data processes in seconds and freeing your team from tiresome data input. This not only saves time, allowing focus on vital tasks, but also significantly cuts business costs.

Enhance business productivity

Our solution streamlines data extraction, analysis and management, quickly transforming unstructured data into actionable insights. This boosts productivity and accelerates decision-making, driving business growth.

Case Studies

Learn how other businesses are using our solutions for recruitment.

Resume Parser & Resume Redactor: Supporting ATS providers to enhance accuracy, performance & combat bias in recruitment

Learn how Affinda supports ATS providers to combat bias in recruitment while enhancing accuracy and performance with our AI Resume Parser & Redactor.

Document AI Platform: Felix streamlines insurance document processing and reduces manual data input by 76%

How Felix streamlines insurance document processing and reduces manual data input by 76% with Affinda's Document AI Platform.

Need to automate your business workflows? Contact us.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Find an AI document automation solution for your industry, use case or document type.

View all of our solutions to find the right AI document processing product for your business workflows.